November 10, 2025

November 10, 2025

November 10, 2025

Terms of Service

1. Introduction

Welcome to Alveos Labs (“we”, “us”, “our”). By accessing or using www.alveoslabs.com (the “Site”) and purchasing through our online store, you agree to be bound by these Terms of Service (“Terms”).
If you do not agree, please do not use this Site.

2. Scope

These Terms apply only to the e-commerce store and landing page of Alveos Labs.
They do not apply to the Alveos One device, mobile app, or related software services.

3. Orders, Pricing and Payment

  • We reserve the right to accept or decline any order.

  • Prices are listed in euros (EUR) unless otherwise stated and include applicable taxes where required.

  • Payment must be completed at checkout using one of the offered payment methods.

  • You confirm that you are authorised to use your selected payment method and that all details provided are correct.

4. Shipping, Delivery & Risk

  • We ship worldwide. Delivery times vary depending on destination and carrier.

  • Risk passes to you upon delivery to the address you provide.

  • Title transfers once payment is received in full.

5. Returns & Refunds

Please refer to our Return & Refund Policy for information about returns, exchanges and refunds.
Unless otherwise stated, return shipping costs are the buyer’s responsibility.

6. Intellectual Property

All content on this Site—including text, graphics, images, logos, design elements and software—is the property of Alveos Oy or its licensors and protected by international copyright and trademark laws.
You may not reproduce, modify or distribute any materials without written consent.

7. User Conduct

You agree not to use the Site in any unlawful manner or in ways that may harm, disable, or impair it.
Any unauthorised use may result in termination of access.

8. Disclaimer & Limitation of Liability

The Site and products are provided “as is” without any warranty, express or implied.
To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential damages arising from your use of the Site or purchase of products.
Our total liability will not exceed the purchase price of the product in question.

9. Governing Law & Jurisdiction

These Terms are governed by the laws of Finland.
Any dispute shall be subject to the exclusive jurisdiction of the courts of Helsinki, Finland.

10. Changes to Terms

We may update these Terms occasionally.
Continued use of the Site following any changes means you accept the updated Terms.

11. Contact Information

Alveos Oy
VAT FI35253067
Kaitatie 13 C
02360 Espoo, Finland
Email: info@alveoslabs.com