November 10, 2025

November 10, 2025

November 10, 2025

Privacy Policy

PRIVACY POLICY

Effective date: January 1, 2025

1. Introduction

At Alveos Labs (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and safeguard your data when you visit www.alveoslabs.com or make purchases from our online store.

2. Data Controller

Alveos Oy
VAT FI35253067
Kaitatie 13 C, 02360 Espoo, Finland
Email: info@alveoslabs.com

3. Personal Data We Collect

  • Identity data: name, title

  • Contact data: billing and shipping addresses, email, phone number

  • Payment data: card and transaction details (handled securely by third-party processors)

  • Technical data: IP address, browser, device type, cookies and analytics data

  • Marketing data: communication preferences and interaction history

4. How We Use Your Data

We use personal data to:

  • Process and deliver your orders

  • Handle payments, returns and customer support

  • Improve our products, services and website

  • Send relevant marketing communications (only with consent)

  • Comply with legal and tax obligations

5. Legal Bases for Processing

We process your data under one or more of the following bases:
performance of a contract, compliance with legal obligations, legitimate interests, or your explicit consent (for marketing and cookies).

6. Data Sharing

We share your data only when necessary with:

  • Payment providers (e.g. Stripe, PayPal)

  • Shipping and logistics partners

  • Analytics and marketing tools (e.g. Google Analytics, Meta Ads)

  • Authorities if required by law

All third parties are contractually required to safeguard your information in line with GDPR and applicable data protection laws.

7. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience.
You can manage or disable cookies via your browser settings.
For details, see our Cookie Policy.

8. International Transfers

Your data may be transferred outside the European Economic Area (EEA), primarily to the US, for processing by our trusted partners.
We ensure adequate safeguards (such as EU Standard Contractual Clauses) are in place.

9. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described here or as required by law (e.g. tax and accounting regulations).

10. Your Rights

You have the right to:

  • Access and obtain a copy of your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with your local data protection authority

11. Security

We use secure servers, encryption, and industry-standard measures to protect your personal data from unauthorised access, alteration or disclosure.

12. Children’s Privacy

Our Site is not intended for individuals under 16.
We do not knowingly collect data from minors.
If you believe we have done so, contact us and we will delete such data promptly.

13. Updates to this Policy

We may update this Privacy Policy occasionally.
The latest version will always be available on this page with an updated effective date.

14. Contact

Alveos Oy
VAT FI35253067
Kaitatie 13 C, 02360 Espoo, Finland
Email: info@alveoslabs.com